We believe that chatting with a business or a service can be & should be as easy as chatting with a friend- Personalized, contextual and fun.
Using Supertext, you can
- Integrate and apply Artificial Intelligence to answer queries on chat interfaces
- Create & pass tickets via ITSM (seamless integration) to support teams if the query/request cannot be addressed upfront
- Interact with and apply workflow for cross application queries/requests (purchases, third party links etc.)
- Access MIS reporting and Data Analytics Dashboard to manage chatbot